A well prepared and informed transport team is a safe team. To assure that our transport Guides are well informed and prepared for each transport it is important that we have extensive and thorough background information on the Teen we are to transport. This information is important as we will be spending, in a majority of cases, many hours together and will be engaged in conversations, and gives our Guides needed information on what topics of conversation to either avoid or engage in with the teen during a transport.
This information will also assist the guides in understanding and evaluating what may trigger inappropriate behavior in the teen. The information will also be used to effectively observe for medical or emotional problems.
"I wanted to thank you and your guides for their help this morning transporting my son to the treatment center. They were prompt, thorough, and professional. The preparation, transport and follow-through was of the highest quality. I had no reservations letting my son go off with them. They coached and encouraged my son during the drive and several hours of waiting time after arriving at the center and I'm sure their interaction with him reassured him. My request for transport was submitted at the last minute and I am so grateful that you were able to accomodate us. I will recommend your service to others. Thanks again! "